If you are not happy with your item purchase, we will accept a return for a full product refund or an exchange for the same product.
You may return or exchange your purchase within 30 days of delivery. All products must be in the condition you received.
Please note that it takes 7 to 14 business days to process returns once they arrive back at our location. Upon receipt of your return, we will initiate the refund process.
Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility. Art Figurines will, however, pay the return shipping costs if the return is a result of our error (incorrect or defective item).
There are no refunds on sale items. All sales are final except for breakage occurring from shipment. Please inspect your items and report any breakage within 5 business days of receiving your item for a replacement of the same item or a credit in the amount of your purchase price minus shipping cost.
Returns Address:
Room 604, Qifan Business Iincubators , Renhou Zhen, Tangxian County, Baoding City, Hebei Province, China 072350